The private clinic has direct settlement agreements with the Austrian supplementary insurance companies and with most Austrian social insurance institutions and health insurance funds. In the case of an existing contract with your insurance provider, we settle directly with them.
Privatklinik Ritzensee cooperates with the following private health insurance companies. The costs of your stay can be offset directly against these.
As a self-paying patient, you will be invoiced for treatment costs at the private clinic. This includes the current social insurance contribution in Austria, as well as fees and charges applicable to private patients. If necessary, you can submit this invoice to your insurance provider.
If you are covered by valid Austrian social insurance that covers the social insurance contribution currently applicable in Austria, this contribution will be settled directly with the relevant social insurance provider. The patient is responsible for paying the consultation fees and clinical charges.
EU citizens who present an EHIC card upon admission to the private clinic: In this case, we settle the social security contribution directly with the Austrian clearing house. The patient is responsible for paying the fees and clinical charges.
To make your stay at the Privatklinik Ritzensee as pleasant as possible, we have summarized all the important information about admission and your stay below.
Our private clinic is a clinic for private patients with supplementary insurance and for self-pay patients.
Admission checklist for Privatklinik Ritzensee (PDF)
How do I register for a stay at the Ritzensee Private Clinic?
First, you make an appointment with the specialist of your choice for a consultation. Information regarding your stay will be provided by your chosen doctor. She or he will prepare the relevant referral for inpatient treatment.
Of course, your family doctor can also contact the specialists at Privatklinik Ritzensee and arrange for you to be referred for inpatient treatment. Once you have decided on the doctor you trust to treat you, he or she will arrange and coordinate the date and time when you will be admitted to inpatient care at Ritzensee Private Hospital, depending on your illness. An appointment for a planned procedure, an operation, an endoscopy, an eye operation, etc., will be fixed.
Important for private patients with supplementary insurance: before admission to hospital, you must obtain a statement of coverage from your supplementary insurance provider.
On the day of your admission to Privatklinik Ritzensee, various information must be recorded. We therefore ask you to bring the following important documents with you on the day of admission to the private clinic:
Unless otherwise agreed, admission takes place between 08:00 and 10:00.
Here you will find all the important information about arrival to the private clinic.
You will be contacted by the care team by telephone two to three days before your arrival to discuss the exact time of arrival.
Contact our experienced team at any time with any questions or requests at the following telephone number: +43 6582 794-4001.