{"id":1901,"date":"2021-11-30T13:35:00","date_gmt":"2021-11-30T12:35:00","guid":{"rendered":"https:\/\/privatklinik-ritzensee.at\/patient-information\/"},"modified":"2026-07-01T08:17:24","modified_gmt":"2026-07-01T06:17:24","slug":"patient-information","status":"publish","type":"post","link":"https:\/\/www.privatklinik-ritzensee.at\/en\/patient-information\/","title":{"rendered":"Patient information"},"content":{"rendered":"\n<h3 id=\"alle-vorteile-der-behandlung-in-der-privatklinik-ritzensee-auf-einen-blick\" class=\"wp-block-heading\">All the advantages of treatment at the Ritzensee Private Clinic at a glance:<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>Treatment and personal care by a trusted doctor<\/li>\n\n\n\n<li>Experienced and competent medical care at the highest level<\/li>\n\n\n\n<li>Professional medical services and care with heart and mind<\/li>\n\n\n\n<li>Culinary delights at gourmet level with a focus on sustainable and healthy nutrition<\/li>\n\n\n\n<li>Short waiting times and easy appointment scheduling<\/li>\n\n\n\n<li>Accommodation in modern rooms with private surroundings<\/li>\n\n\n\n<li>Feel-good atmosphere through hotel ambience<\/li>\n\n\n\n<li>Natural idyll and magnificent Alpine panorama<\/li>\n<\/ul>\n\n<h3 id=\"voraussetzungen-zur-direktverrechnung-der-leistung\" class=\"wp-block-heading\">Requirements for direct billing of the service<\/h3>\n\n<p class=\"wp-block-paragraph\">The private clinic has direct settlement agreements with the Austrian supplementary insurance companies and with most Austrian social insurance institutions and health insurance funds. In the case of an existing contract with your insurance provider, we settle directly with them. <\/p>\n\n<h3 id=\"eine-vertragliche-zusammenarbeit-der-privatklinik-ritzensee-besteht-mit\" class=\"wp-block-heading\">The Ritzensee Private Clinic has a contractual collaboration with:<\/h3>\n\n<ul class=\"wp-block-list\">\n<li><a data-type=\"URL\" data-id=\"https:\/\/www.svs.at\" href=\"https:\/\/www.svs.at\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Social Insurance Institution for Trade and Industry (SVGW)<\/strong><\/a><\/li>\n\n\n\n<li><a data-type=\"URL\" data-id=\"https:\/\/www.gesundheitskasse.at\/\" href=\"https:\/\/www.gesundheitskasse.at\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Austrian Health Insurance Fund (\u00d6GK)<\/strong><\/a><\/li>\n\n\n\n<li><a data-type=\"URL\" data-id=\"https:\/\/www.sozialversicherung.at\/\" href=\"https:\/\/www.sozialversicherung.at\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Social Insurance Institution for Farmers (SVB)<\/strong><\/a><\/li>\n\n\n\n<li><a data-type=\"URL\" data-id=\"https:\/\/www.bvaeb.at\/\" href=\"https:\/\/www.bvaeb.at\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Insurance Institution for Public Employees, Railway Workers and Miners (bvaeb)<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.land-oberoesterreich.gv.at\/20030.htm\" type=\"link\" id=\"https:\/\/www.land-oberoesterreich.gv.at\/20030.htm\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><a href=\"https:\/\/www.land-oberoesterreich.gv.at\/20030.htm\">Health and accident insurance for Upper Austrian local authorities<\/a> <\/strong><\/a><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.kfa-salzburg.at\/\" type=\"link\" id=\"https:\/\/www.kfa-salzburg.at\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salzburg Health Care Centre<\/a><\/strong><\/li>\n<\/ul>\n\n<h3 id=\"private-krankenversicherung\" class=\"wp-block-heading\">Private health insurance<\/h3>\n\n<p class=\"wp-block-paragraph\">Privatklinik Ritzensee cooperates with the following private health insurance companies. The costs of your stay can be offset directly against these. <\/p>\n\n<ul class=\"wp-block-list\">\n<li><a data-type=\"URL\" data-id=\"https:\/\/www.allianz.at\" href=\"https:\/\/www.allianz.at\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ALLIANZ-ELEMENTAR Versicherung AG<\/strong><\/a><\/li>\n\n\n\n<li><a data-type=\"URL\" data-id=\"https:\/\/www.uniqa.at\/\" href=\"https:\/\/www.uniqa.at\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>UNIQA Personenversicherung AG<\/strong><\/a><\/li>\n\n\n\n<li><a data-type=\"URL\" data-id=\"https:\/\/www.merkur.at\/\" href=\"https:\/\/www.merkur.at\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>MERKUR Versicherung AG<\/strong><\/a><\/li>\n\n\n\n<li><a data-type=\"URL\" data-id=\"https:\/\/www.wienerstaedtische.at\/\" href=\"https:\/\/www.wienerstaedtische.at\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>WIENER ST\u00c4DTISCHE Allgemeine Versicherung AG<\/strong><\/a><\/li>\n\n\n\n<li><a data-type=\"URL\" data-id=\"https:\/\/www.generali.at\/\" href=\"https:\/\/www.generali.at\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>GENERALI Insurance AG<\/strong><\/a><\/li>\n<\/ul>\n\n<h3 id=\"selbstzahlerinnen-und-selbstzahler\" class=\"wp-block-heading\">Self-payers and self-payers<\/h3>\n\n<p class=\"wp-block-paragraph\">As a self-paying patient, you will be invoiced for treatment costs at the private clinic. This includes the current social insurance contribution in Austria, as well as fees and charges applicable to private patients.  If necessary, you can submit this invoice to your insurance provider.<\/p>\n\n<p class=\"wp-block-paragraph\">If you are covered by valid Austrian social insurance that covers the social insurance contribution currently applicable in Austria, this contribution will be settled directly with the relevant social insurance provider. The patient is responsible for paying the consultation fees and clinical charges. <\/p>\n\n<p class=\"wp-block-paragraph\">EU citizens who present an EHIC card upon admission to the private clinic: In this case, we settle the social security contribution directly with the Austrian clearing house. The patient is responsible for paying the fees and clinical charges. <\/p>\n\n<h3 id=\"informationen-zur-aufnahme-und-zum-aufenthalt-an-der-privatklinik-ritzensee\" class=\"wp-block-heading\"> Information on admission and your stay at the Privatklinik Ritzensee <\/h3>\n\n<p class=\"wp-block-paragraph\">To make your stay at the Privatklinik Ritzensee as pleasant as possible, we have summarized all the important information about admission and your stay below.<\/p>\n\n<p class=\"wp-block-paragraph\">Our private clinic is a clinic for private patients with supplementary insurance and for self-pay patients.<\/p>\n\n<h3 id=\"checkliste-fur-den-aufenthalt-in-der-privatklinik\" class=\"wp-block-heading\">Checklist for your stay at the private clinic:<\/h3>\n\n<p class=\"wp-block-paragraph\"><a rel=\"noreferrer noopener\" href=\"\/wp-content\/uploads\/2022\/02\/Checkliste-Aufenthalt-Privatklinik.pdf\" data-type=\"URL\" data-id=\"\/wp-content\/uploads\/2022\/02\/Checkliste-Aufenthalt-Privatklinik.pdf\" target=\"_blank\"><strong>Admission checklist for Privatklinik Ritzensee (PDF)<\/strong><\/a><\/p>\n\n<h3 id=\"aufnahmeinformation\" class=\"wp-block-heading\">Recording information<\/h3>\n\n<p class=\"wp-block-paragraph\">How do I register for a stay at the Ritzensee Private Clinic?<\/p>\n\n<p class=\"wp-block-paragraph\">First, you make an appointment with the specialist of your choice for a consultation. Information regarding your stay will be provided by your chosen doctor. She or he will prepare the relevant referral for inpatient treatment.  <\/p>\n\n<p class=\"wp-block-paragraph\">Of course, your family doctor can also contact the specialists at Privatklinik Ritzensee and arrange for you to be referred for inpatient treatment. Once you have decided on the doctor you trust to treat you, he or she will arrange and coordinate the date and time when you will be admitted to inpatient care at Ritzensee Private Hospital, depending on your illness. An appointment for a planned procedure, an operation, an endoscopy, an eye operation, etc., will be fixed.<\/p>\n\n<p class=\"wp-block-paragraph\">Important for private patients with supplementary insurance: before admission to hospital, you must obtain a statement of coverage from your supplementary insurance provider.<\/p>\n\n<h3 id=\"tag-der-aufnahme-in-der-privatklinik-ritzensee\" class=\"wp-block-heading\">Day of admission to the Ritzensee Private Clinic<\/h3>\n\n<p class=\"wp-block-paragraph\">On the day of your admission to Privatklinik Ritzensee, various information must be recorded. We therefore ask you to bring the following important documents with you on the day of admission to the private clinic: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Referral slip from your referring doctor<\/li>\n\n\n\n<li>Policy number together with written confirmation that your supplementary insurance will cover the costs<\/li>\n\n\n\n<li>Current preliminary findings and x-rays<\/li>\n\n\n\n<li>Blood group identification card (if available)<\/li>\n\n\n\n<li>Information documents already handed out on the planned intervention<\/li>\n<\/ul>\n\n<h3 id=\"aufnahmezeiten-in-der-privatklinik-und-anreiseinformation\" class=\"wp-block-heading\">Admission times at the private clinic and arrival information<\/h3>\n\n<p class=\"wp-block-paragraph\">Unless otherwise agreed, admission takes place between 08:00 and 10:00.<\/p>\n\n<p class=\"wp-block-paragraph\">Here you will find all the important information about <a href=\"https:\/\/privatklinik-ritzensee.at\/en\/contact-us\/#lage\" data-type=\"URL\" data-id=\"https:\/\/privatklinik-ritzensee.at\/kontakt\/#lage\"><strong>arrival<\/strong><\/a> to the private clinic.<\/p>\n\n<p class=\"wp-block-paragraph\">You will be contacted by the care team by telephone two to three days before your arrival to discuss the exact time of arrival.<\/p>\n\n<h3 id=\"wichtige-zusatzinformationen\" class=\"wp-block-heading\">Important additional information:<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>If your insurance contract provides for an excess, this will be charged by your private insurer.<\/li>\n\n\n\n<li>If your supplementary health insurance covers 100% of the costs, additional payments for special classes can be offset directly.<\/li>\n\n\n\n<li>An additional invoice will be issued for special services at the express request of the patient that are not included in the contractually agreed service catalog.<\/li>\n\n\n\n<li>Treatment costs may also be covered by accident insurance.<\/li>\n\n\n\n<li>We will be happy to advise you on the assumption of costs or provide you with a cost estimate for the planned treatment.<\/li>\n\n\n\n<li>Accompanying persons can stay overnight in the patient room on request.<\/li>\n<\/ul>\n\n<h3 id=\"ansprechpartner-der-privatklinik-ritzensee\" class=\"wp-block-heading\">Contact at the Ritzensee Private Clinic<\/h3>\n\n<p class=\"wp-block-paragraph\">Contact our experienced team at any time with any questions or requests at the following telephone number: <strong><a href=\"tel:+4365827944001\" target=\"_blank\" rel=\"noreferrer noopener\">+43 6582 794-4001<\/a><\/strong>.  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>All the advantages of treatment at the Ritzensee Private Clinic at a glance: Requirements for direct billing of the service The private clinic has direct settlement agreements with the Austrian supplementary insurance companies and with most Austrian social insurance institutions and health insurance funds. In the case of an existing contract with your insurance provider, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"job-start":"","job-location":"","footnotes":""},"categories":[71,182],"tags":[183,184],"class_list":["post-1901","post","type-post","status-publish","format-standard","hentry","category-general","category-clinic","tag-general-en","tag-clinic-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Patient information - Private Clinic Ritzensee<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.privatklinik-ritzensee.at\/en\/patient-information\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Patient information - Private Clinic Ritzensee\" \/>\n<meta property=\"og:description\" content=\"All the advantages of treatment at the Ritzensee Private Clinic at a glance: Requirements for direct billing of the service The private clinic has direct settlement agreements with the Austrian supplementary insurance companies and with most Austrian social insurance institutions and health insurance funds. 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